We are committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
What is Personal Information and why do we collect it?
Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers.
We collect your Personal Information for the primary purpose of creating your order, to ship and update you on the status of your order and marketing.
We may contact you to notify you regarding your account, to resolve a dispute, to poll your opinions through surveys or questionnaires or to send updates about our company. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We may use tracking tools (e.g. cookies) to measure and collect session information, including page response times, length of visits to certain pages and page interaction information to improve the functionality of our website.
We will never share, sell or trade your Personal Information with any organisations without your prior consent. However, we may disclose information to our service providers, consultants, contractors, payment service providers or delivery companies who assist in creating the best shopping experience for you.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss and from unauthorized access, modification or disclosure.
Maintaining the quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and current. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.